Returns & Exchanges

At Riah The Label, we want you to feel confident in every piece you purchase. If something isn't quite right, we're here to help.

14-Day Return Policy

We accept eligible returns requested within 14 days of the date your order is delivered.

To qualify for a return, items must be:

• Unworn, unwashed, and unused

• In their original condition, with all original tags attached

• Free of stains, odors, damage, or alterations made after delivery

• Accompanied by proof of purchase

Items that do not meet these requirements may not be accepted for return.

Customized-Inseam Pants

We accept returns on pants customized to your selected inseam length, provided they meet our standard return requirements.

Please note that customized-inseam pants require 7–10 business days for processing before shipment.

How to Start a Return

To request a return, please contact us through our Contact page within 14 days of delivery.

Include your order number and the item or items you would like to return.

Once your return request has been reviewed and approved, we will provide return instructions and the appropriate return shipping address.

Please do not send items back without first requesting a return.

Return Shipping

Customers are responsible for all return shipping costs, except where otherwise required by law or where Riah The Label has confirmed that an item was sent incorrectly or arrived damaged or defective.

Original shipping charges are non-refundable, except where required by law.

We recommend using a trackable shipping service, as we cannot guarantee receipt of packages sent without tracking.

Refunds

Once your return has been received and inspected, we will notify you of its approval or rejection.

Approved refunds will be issued to the original payment method. Please allow up to 10 business days after approval for the refund to be processed, although your bank or payment provider may take additional time to post the funds.

Exchanges

We do not currently offer direct exchanges. If you would like a different size, color, or inseam, please request a return for your eligible item and place a new order.

Damaged or Incorrect Items

Please inspect your order upon delivery. If you receive an incorrect, damaged, or defective item, contact us as soon as possible with your order number and photographs of the issue.

We will review the situation and work toward an appropriate resolution.

International Returns

International customers may request returns under the same 14-day policy, subject to applicable consumer protection laws.

Customers are responsible for international return shipping costs unless otherwise required by law or confirmed by Riah The Label.

Any applicable customs fees or import charges associated with returns are the customer's responsibility, except where required by law.

Contact

For return inquiries, please reach out through our Contact page.

Nothing in this policy limits any rights you may have under applicable consumer protection laws.